Job DescriptionClient Servicing Specialist
nWe are looking for a Client Servicing Specialist with 3+ years of experience in an advertising, branding, digital, marketing, or creative agency environment.
nThe ideal candidate will be responsible for managing day-to-day client relationships, understanding briefs, coordinating with internal teams, and ensuring projects are delivered smoothly from brief to final execution. This role requires someone who is proactive, organized, client-focused, and comfortable working in a fast-paced creative setting.
nKey Responsibilities
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- Manage day-to-day communication with clients and build strong, professional relationships.n
- Understand client requirements and translate briefs into clear and actionable internal requirements.n
- Manage and coordinate multiple projects across branding, social media, digital, content, influencer marketing, and video production.n
- Coordinate closely with creative, strategy, design, content, influencer, and production teams to ensure smooth project execution.n
- Manage project timelines, deliverables,



approvals, revisions, and client feedback.n
- Ensure projects are delivered on time, within agreed requirements, and to the expected quality standards.n
- Proactively follow up with internal teams and clients to ensure projects remain on track.n
- Prepare project updates, status reports, meeting notes, and client presentations as required.n
- Handle client queries, feedback, and concerns professionally and work with internal teams to provide timely solutions.n
- Develop strong client relationships and understand their ongoing business and communication needs.n
- Identify opportunities for upselling, cross-selling, and account growth.n
- Support new business opportunities, pitches, proposals, and client presentations when required.n
- Coordinate with relevant teams on quotations, budgets, invoicing, and other commercial requirements.n
- Maintain accurate project documentation an

📌 Client Servicing Specialist (Mumbai)
🏢 OneDigital Entertainment
📍 Mumbai