Description
Key Accountabilities:
- To ensure complete operations management for end to end record to report
- Excellent knowledge of balance sheet reconciliations manual / tool based
- Excellent knowledge of Month End Process and able to create end to end view of processes
- To ensure timely and accurate delivery of daily, monthly and periodic processing of client requirements
- Should establish systems and processes to ensure highest quality levels of performance is achieved on a day-to day basis.
- To handle any client escalation w.r.t. any operational issue.
- To ensure proper documentation of workflow of all activities related to all the clients.
- Building SOP & Process map preparation skills with in team to have strong documentation
- To interact with a client on day-to day basis responding to their requirements at a short notice by re-aligning priorities
- Should be able to understand & anticipate clients business needs, concerns & issues, and be able to proactively resolve the same




- Constantly look for opportunities to improve the client processing and provide value addition to client by exceeding expectations
- To coach team members, Identifies development areas and helps the individuals to improve their performance & enhance their potential
- Assigning daily tasks, responsibilities accordance to annual goal form
- To create an internal workplace where client is the focus of the business through appropriate communication, recognition and rewards
- Encourages & demonstrates respect for others in a team and inculcate the same culture across the team members
- To keep oneself abreast of all the updates applicable to policies/regulations/compliances applicable to the function/organizational and client
- To create systems and checks for internal compliance policies and guidelines and ensures maintenance of clear and precise records per the requirements.
- Review compliance adherence on a regular basis.

Responsibilities
- Good computer navigation & keyboard

📌 Manager GL (Noida)
🏢 EXL
📍 Noida