Key Responsibilities and Focus Areas

The position of Technical Officers would be primarily responsible for supporting the team in defined geography by providing on-site services in terms of paint performance, ensuring quality during application process and handling complaints, ensuring quality control methods thereby achieving overall

business objectives.

1. Site Evaluation & Product Recommendation
- Conduct site visits for recent construction and repainting projects.
- Check surface conditions: moisture levels, cracks, efflorescence, alkalinity, fungal growth.
- Recommend correct painting system (primer–putty–topcoat).
- Ensure product specification compliance.

2. Technical Demonstrations & Trials
- Conduct mock-up demos for interior emulsions, exterior coatings, textures, and waterproofing systems.
- Provide on-site sample panels for architect/contractor approval.
- Handle texture application guidance.

3. Contractor & Painter Training
- Train painters on proper surface preparation and application techniques.
- Conduct painter meets and technical workshops.




- Introduce new products and tools to painter network.

4. Complaint Handling & Resolution
- Inspect paint defects such as peeling, chalking, shade variation, patchiness, flaking, and dampness.
- Diagnose root causes and provide corrective action plans.
- Prepare technical reports and ensure timely complaint closure.

5. Support to Project Sales Team
- Provide technical presentations to builders and architects.
- Help in securing project approvals through technical capability.
- Work closely with sales executives for project conversions.

6. Documentation & Reporting
- Maintain daily visit reports and site inspection forms.
- Update demo records, complaint reports, and training logs.
- Track project pipeline technically and follow up for project closure.
- Assist the Sales Team in conducting product trials and build inferences on JSW Paints product

Description
- Devise ways in which these product strengths ca

📌 Technical Officer (Ghaziabad)
🏢 Corporate Stalwarts
📍 Ghaziabad