Job DescriptionCustomer Support Executive
NLocation: Noida, Sector 65 (Work from Office)
NFull-time: Upto 3LPA( Based on the interview round)
NExperience: Freshers / 0–1 year
NImmediate Joiners Preferred
NAbout Ishkaara
nIshkaara is one of India's fastest-growing accessories brands — bold, trend-driven, and loved by Gen Z & Millennials. From statement jewellery to everyday pieces, our collections are designed to make an impression. As we continue to grow rapidly across digital platforms, we're looking for a dedicated Customer Support Executive to ensure a smooth and positive experience for our customers.
NAbout the Role
nWeare looking for a friendly, responsible, and customer-focused Customer Support Executive who can handle customer queries efficiently and maintain a positive brand experience. You will be the first point of contact for customers and help resolve their concerns related to orders, products, and services.
NKey Responsibilities
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- Handle customer queriesvia calls, WhatsApp, social media, and email. N
- Assist customers with order status,



product details, returns, exchanges, and refunds. N
- Resolve customer complaints in a professional and timely manner. N
- Coordinate with the operations and warehouse teams for order-related issues. N
- Maintain records of customer interactions and follow up when required. N
- Ensure a positive and helpful experience for every customer interaction. N

nRequired Skills & Qualifications
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- Positive communication skills in Hindi & English. N
- Basic knowledge of customer handling and problem-solving. N
- Ability to remain calm and polite while handling customer concerns. N
- Basic computer skills and familiarity with WhatsApp, email, and Excel. N
- Responsible, patient, and customer-oriented mindset. N
- Ability to work from office and manage daily support tasks. N

nHow to Apply
nSend your CV to [email protected]: Customer Support Executive – Your Name

📌 Hiring: Customer Support Executive (Faridabad)
🏢 Ishkaara
📍 Faridabad