Description
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Experience: 2+ yrs
Location: Gurugram, Haryana, India
Job Type: Full-time

We are looking for a driven and entrepreneurial professional to join a fast-growing quick commerce business focused on building a trusted, customer-first platform for parents and families.
The role offers an opportunity to work in a high-growth 0-to-1 environment, where you will contribute to building scalable operations, customer experiences, and business processes from the ground up. The ideal candidate should be comfortable working in an ambiguous, fast-paced workplace and taking ownership of high-impact initiatives.

Requirements
KEY RESPONSIBILITIES
- Contribute to the development and scaling of quick commerce operations and business processes.
- Take ownership of assigned business initiatives from planning through execution.
- Work closely with cross-functional teams across operations, product, technology, supply chain, marketing, and customer experience.




- Analyse business and operational challenges and develop practical, scalable solutions.
- Support the design and implementation of processes that improve efficiency, customer experience, and service quality.
- Monitor key operational and business metrics and identify opportunities for improvement.
- Use data and business insights to support decision-making and prioritisation.
- Coordinate with internal stakeholders to ensure timely execution of strategic and operational initiatives.
- Identify bottlenecks across customer journeys, fulfilment, inventory, delivery, or operational workflows and drive resolution.
- Support experimentation and implementation of new processes, products, and operating models.
- Develop reports, dashboards, documentation, and operating frameworks as required.
- Contribute to continuous improvement initiatives across business and operational functions.
- Work effectively in a rapidly changing e

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