18 Sep
|
ABB
|
Maharashtra
This job is with ABB, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This Position reports to: Regional Customer Support Manager Your role and responsibilities In this role, you will have the opportunity to act as a design authority for an engineering discipline with low to medium complexity. Each day, you will complete assignments on small projects or portions of larger projects in a cost-effective manner. You will also showcase your skills by applying basic design thinking/design best practices concepts in projects. The work model for the role is: LI - Onsite This role is contributing to the machine automation within ABB's Automation division in Pune/Ahmedabad-India region. Main stakeholders include Customers, Application Engineers, Sales Teams,
Engineering Teams, Global Product Support/HQ Teams, Training Participants, Project Teams, and OEM/Manufacturing Customers. You will be mainly accountable for: Providing pre-sales and post-sales technical support to customers and application engineers, resolving product, software, and application-related issues through remote support channels. Identifying and diagnosing automation system challenges, delivering timely solutions to ensure optimal system performance and customer satisfaction. Building and maintaining positive customer relationships by facilitating effective communication and coordinating with internal and external stakeholders. Planning and executing technical support activities, including issue escalation, problem resolution, and collaboration with global teams to implement cutting-edge solutions and best practices. Developing skills in automation products and real-time software appl
📌 Automation Engineer (Maharashtra)
🏢 ABB
📍 Maharashtra