About Our Client

Our client is a leading global organisation operating in a highly regulated and complex business environment. With a strong focus on governance, operational excellence, innovation and sustainable growth, the organisation leverages its India GCC as a strategic hub to drive enterprise-wide capabilities, transformation initiatives and business support functions across global markets.

Job Description

The General Manager Operations will serve as a key member of the leadership team, responsible for ensuring the India GCC operates efficiently, compliantly and in alignment with global strategic objectives.

Key responsibilities include:
- Lead the design, implementation and continuous enhancement of the GCC operating model.
- Drive operational excellence, scalability, governance effectiveness and organisational efficiency.
- Oversee legal entity governance, Board processes and compliance with statutory and regulatory requirements.
- Provide leadership across financial planning, budgeting, forecasting, audit, tax and financial controls.
- Establish robust risk management,



operational resilience, business continuity and compliance frameworks.
- Lead and develop India-based Corporate Functions, ensuring robust alignment with business priorities and global standards.
- Support large-scale transformation programmes, organisational change initiatives and strategic execution.
- Build strong partnerships with executive stakeholders, Group functions, regulators, advisors and Board members.
- Foster a high-performance culture centred on accountability, collaboration, inclusion and leadership development.
- Ensure effective governance reporting and provide strategic insight to leadership and Board stakeholders.

The Successful Applicant

Experience
- 15-25 years of progressive leadership experience.
- Significant experience within multinational corporations, GCC/GBS environments, financial services or other regulated industries.
- Previous experience in roles such

📌 General Manager (Gurugram)
🏢 Michael Page
📍 Gurugram