Job DescriptionCustomer Support Executive
nLocation: Noida, Sector 65 (Work from Office)
nFull-time: Upto 3LPA( Based on the interview round)
nExperience: Freshers / 0–1 year
nImmediate Joiners Preferred
nAbout Ishkaara
nIshkaara is one of India's fastest-growing accessories brands — bold, trend-driven, and loved by Gen Z & Millennials. From statement jewellery to everyday pieces, our collections are designed to make an impression. As we continue to grow rapidly across digital platforms, we're looking for a dedicated Customer Support Executive to ensure a smooth and positive experience for our customers.
nAbout the Role
nWe are looking for a friendly, responsible, and customer-focused Customer Support Executive who can handle customer queries efficiently and maintain a positive brand experience. You will be the first point of contact for customers and help resolve their concerns related to orders, products, and services.
nKey Responsibilities
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- Handle customer queries via calls, WhatsApp, social media, and email.n




- Assist customers with order status, product details, returns, exchanges, and refunds.n
- Resolve customer complaints in a qualified and timely manner.n
- Coordinate with the operations and warehouse teams for order-related issues.n
- Maintain records of customer interactions and follow up when required.n
- Ensure a positive and helpful experience for every customer interaction.n

nRequired Skills & Qualifications
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- Good communication skills in Hindi & English.n
- Basic knowledge of customer handling and problem-solving.n
- Ability to remain calm and polite while handling customer concerns.n
- Basic computer skills and familiarity with WhatsApp, email, and Excel.n
- Responsible, patient, and customer-oriented mindset.n
- Ability to work from office and manage daily support tasks.n

nHow to Apply
nSend your CV to : Customer Support Executive – Your Name

📌 Customer Support Executive (Ghaziabad)
🏢 Ishkaara
📍 Ghaziabad