Key Responsibilities
- Support the Restaurant Manager in managing end-to-end restaurant operations.
- Drive sales, customer service, and restaurant profitability.
- Prepare manpower deployment, shift rosters, and staffing plans.
- Lead, coach, and develop Shift Managers and Sandwich Artists.
- Ensure compliance with food safety, hygiene, and Subway brand standards.
- Monitor food cost, wastage, inventory, and stock availability.
- Review cash management, daily sales reports, and operational records.
- Manage customer feedback, complaints, and service recovery.
- Support hiring, onboarding, training, and performance management.
- Ensure achievement of operational KPIs, audits, and compliance requirements.
- Coordinate with the Area Manager and support functions for operational challenges.
- Take charge of the restaurant in the Restaurant Manager's absence.
Key Performance Indicators (KPIs)
- Sales and ADS achievement.
- Restaurant profitability and cost control.
- Food safety and operational audit scores.
- Customer satisfaction and service quality.
- Manpower productivity and employee retention.
- Inventory accuracy and wastage management.
- Team training and internal talent development.
- Eligibility
- Graduate preferred.
- 4-8 years of experience in QSR, restaurant, or retail operations.
- Experience in team leadership, manpower planning, and restaurant operations.
- Robust communication, problem-solving, and people management skills.
If you are interested please share your cv to
[email protected] along with your inhand salary and prefer city Name.
📌 Shift Manager & ARM (Haridwar/ Jhansi/ Sangrur)
🏢 Eversub
📍 Haridwar