ServiceNow ITIL Functional Consultant / Business Process Consultant (New Delhi)

ServiceNow ITIL Functional Consultant / Business Process Consultant (New Delhi)

18 Sep
|
Tata Consultancy Services
|
New Delhi

18 Sep

Tata Consultancy Services

New Delhi

Job Title: ServiceNow Functional Consultant / Business Process Consultant

Locations:

- Hyderabad / Recent Delhi- ITIL Functional Consultant
- Bangalore- Business Process Consultant

Experience: 6-8 Years

Job Description

We are hiring Functional Consultants and Business Process Consultants with strong ITIL and ServiceNow process consulting experience.

Responsibilities

- Analyze business requirements and process gaps.
- Design future-state workflows and process improvements.
- Conduct stakeholder workshops.
- Support ServiceNow implementation projects.
- Lead process transformation initiatives.
- Develop process documentation and operating models.

Required Skills

- ITIL
- Service Management
- Process Consulting
- Business Transformation
- Stakeholder Management

Preferred Skills

- ServiceNow exposure
- Business Process Modeling

📌 ServiceNow ITIL Functional Consultant / Business Process Consultant (New Delhi)
🏢 Tata Consultancy Services
📍 New Delhi

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