Roles and Responsibilities :
- Handle customer inquiries via phone calls, emails, or chats to resolve their queries related to banking products and services.
- Identify potential customers' needs and provide personalized solutions through effective communication skills.
- Meet daily/weekly targets set by the management while maintaining a high level of accuracy in data entry and record-keeping.
- Collaborate with team members to achieve sales goals, share knowledge, and improve overall performance.
Job Requirements :
- 1-5 years of experience in BPO sales, telemarketing, or telesales industry.
- Solid understanding of banking processes and procedures.
- Excellent communication skills with ability to handle multiple conversations simultaneously.
📌 Sales Executive (Delhi)
🏢 globiva
📍 Delhi