- Ensure adherence to SOPs, store standards, visual merchandising and safety guidelines.
- Manage inventory, cash handling, stock availability and KPI reporting.
- Prevent stock-outs, excess inventory, shoplifting and operational risks.
Strategic Rollouts
- Ensure stores are launch-ready across manpower, infrastructure, IT and inventory.
- Manage store closure, refit and conversion activities.
Sales & Profitability
- Drive walk-in conversion, sales, acquisitions and upselling.
- Monitor MIS, store expenses and productivity; identify improvement opportunities.
People Management
- Manage daily rostering, team briefing, motivation and development.
- Address and escalate attrition and staffing issues.
Customer Experience
- Ensure adherence to customer experience standards.
- Optimize staff deployment based on demand and personally handle escalated customers.
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📌 Store Manager, department manager, retail operations (Jhansi)
🏢 People Pro Consulting
📍 Jhansi
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