18 Sep
|
Homeocare International
|
Hyderabad
18 Sep
Homeocare International
Hyderabad
Roles and Responsibilities:
· Greeting to the Patients before and After the calls
· Handling customer queries, provide information about services
· Should support daily operations of the clinic
· Attending to the patients queries over the telephone and convert all queries into appointments (FE and references)
· Schedule Appointments and coordinate with patients in polite way and should not harsh on calls
· Should provide vital information requested by patients from time to time
· Reference Collections from Existing Patients
· Responsibilities for maintenance of Patients Appointments/Data
· Follow up with Missed Appointments
· Cold Calling the Database to maximize capacity utilization
· Should Coordinate with Doctors / CROs regarding POT
· Should work individually; prioritize the urgency of multiple of requests.
📌 Tamil Telecaller (Hyderabad)
🏢 Homeocare International
📍 Hyderabad