Key Responsibilities:-

- Calling & Lead Generation: Make outbound calls to warm and cold leads from a provided database; handle inbound inquiry calls.
- Counseling & Advising: Explain course structures, eligibility criteria, fee details, and career paths suited to the candidate's background.
- Follow-Ups: Conduct systematic follow-up calls with prospective clients to nurture interest and schedule walk-ins or online counseling sessions.
- Conversion: Persuade and convert inquiries into final registrations, enrollments, or admissions.
- Data Management: Update call statuses, feedback, and lead stages accurately in a CRM tool or Excel sheet.
- Reporting: Submit daily activity reports on calls made, connected, and converted to senior management.
- Answering Inquiries: Talk to prospective customers or parents about specific products, courses, or school admissions.
- Guiding Choices:



Explain how a service works and match the client with the right solution.
- Tracking Data: Update customer records and notes in a computer database after every call.
- Solid communication abilities.
- Exceptional communication and the capacity to switch up speaking approach.
- The capacity to adjust to challenging circumstances.
- The capacity to adjust to challenging circumstances.
- Having a firm understanding of the products or services the business provides.
- Ability to listen and solve problems.
- Ability to cope with rejection while remaining calm.
- Outstanding capacity to manage conflicts and address grievances during negotiations.

📌 Counselor (Chandigarh)
🏢 Can Aussies Consultants
📍 Chandigarh