Customer Service Specialist (Thiruvananthapuram)

Customer Service Specialist (Thiruvananthapuram)

18 Sep
|
BIGO
|
Thiruvananthapuram

18 Sep

BIGO

Thiruvananthapuram

Tiki - India - VIP Operations

Key Responsibilities：

- Manage daily VIP user relationships to enhance user activity and retention.

- Develop tiered operational strategies based on user segmentation to drive high-value user conversion.

- Handle VIP user feedback and complaints, coordinating internal resources for timely resolution.

- Collaborate with the team on the planning and execution of user engagement campaigns and events.

Qualifications：

-Fluency in English (working language).

-Prior experience in user operations or VIP operations is preferred.

📌 Customer Service Specialist (Thiruvananthapuram)
🏢 BIGO
📍 Thiruvananthapuram

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