- Process and manage warranty claims submitted by dealerships and customers.

- Verify the validity of warranty claims by reviewing repair orders, service reports, and parts involved.

- Ensure that all claims are processed in accordance with the manufacturer’s warranty guidelines and company policies.

- Maintain accurate records of all warranty claims, including parts replaced, services performed, and claim resolutions.

- Ensure all warranty-related documentation is completed, filed, and stored properly for future reference.

- Prepare regular reports on warranty claim trends, issues, and resolutions for management review.

- Work closely with service departments to ensure accurate diagnosis and documentation of issues related to warranty claims.

- Coordinate with technicians and service advisors to ensure all necessary information is gathered for claim processing.

- Provide guidance and support to service departments on warranty procedures and claim submissions.

Job Types: Full time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits

- Health insurance

- Provident Fund

Experience

- Automobile Warranty: 2 years (Preferred)

Work Location: In person

📌 warranty incharge (Kochi)
🏢 Luxon TATA
📍 Kochi