Dear Candidates,

Greetings from AGS Health!

Job Title: Trainee Process Associate AR Caller - Voice

Process: International Voice Process

Qualification: Graduate fresher- BBA, BA., B.Com., BCA, B.Sc (Physics, Chemistry, CS, Maths), Passed out year - 2021 - 2026

Please Note: Diploma, B.E./B.Tech/ME/ M.Tech are not eligible to apply

Interview Process- Only direct walk-in interview

Rounds of Interview:

1. HR Interview
2. Online Assessment - Grammar & Aptitude
3. Versant Test - Language Assessment

4. Operational/Technical Interview

Shift Timing: 06:30 PM to 3:30 AM (US Shift). Transport: Two-way transport is available within the defined boundaries.

Roles and Responsibilities

- To address outstanding or assigned AR through analysis and phone calls by using available resources.
- Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
- To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.




- To meet the established SLAs (service level agreements) for production and quality.
- To update the outcome of the calls or analysis in a transparent and coherent manner in the billing system.

- To utilize the and stay updated with changes done with the P & Ps
- To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Work Location: Manyata Tech park, Bengaluru Job Type: Full-time, Regular / Permanent

Benefits:

- Saturday Sunday fixed Week Offs.
- PF ESI Gratuity
- Health insurance.
- Performance bonus
- Free cab transport

Required Skills:

- Good Verbal and Written Communication skills
- Should be comfortable working with US Shifts.
- Sound analytical skills

Interested candidates can Directly walkin and WhatsApp their updated resume to Thrishaliya Vivekanandan - (phone hidden)

Walkin Details:

Location - Manyata Tech park, M2 block, 8th Floor, B Wing, Outer Ring Rd, Nagavara, Bengaluru, 560045.

Date and Time - 21st September 2026 to 25th September 2026 and 11.00 AM to 2.00 PM

📌 Walk-in || Trainee process associate - Voice (Bengaluru)
🏢 AGS Health
📍 Bengaluru