18 Sep
|
Info Edge
|
Noida
Walk-In Drive II Customer Support
- Venue - Express Trade Tower, Noida 132, 8th Floor, Nearby JBM Global School
- Date - 18th September
https://maps.app.goo.gl/5nj3Rm6SXt5Jm1zm8 Duties & Responsibilities
- Handle client queries through chat and email. Good typing speed required
- Adhere to the Service Level Agreement (SLAs) / Schedule Adherence Address customer complaints in a timely, compassionate and patient manner
- Collaborate with appropriate teams/departments to ensure query resolution and customer satisfaction
- Create customer satisfaction and delight by solving product related queries timely
Skill Sets Required
- Graduates with exp. in Client Servicing or Call Center looking for a taste of corporate experience are encouraged to apply.
- Must have excellent oral and written communication skills
- Ability to work independently and under pressure.
- Ready to take challenges / initiatives.
- Positive interpersonal skills
- Solution oriented with effective problem-solving skills
📌 Walk-In Drive II Customer Support II 18th Sep (Noida)
🏢 Info Edge
📍 Noida