18 Sep
|
Camories
|
Bengaluru
18 Sep
Camories
Bengaluru
About the Role
We are looking for a Customer Support Executive to handle customer enquiries, follow up with leads, explain our photography packages, and convert enquiries into bookings.
Key Responsibilities
- Handle incoming calls and customer enquiries.
- Follow up with leads through calls and WhatsApp.
- Understand customer requirements and recommend suitable photography packages.
- Explain pricing, packages, offers and booking process clearly.
- Maintain regular follow-ups with potential customers.
- Convert qualified leads into confirmed bookings.
- Update lead and customer information in the CRM/system.
- Coordinate with the photography team regarding bookings and schedules.
- Provide a professional and friendly customer experience.
Requirements
- Good communication skills in English and Kannada.
- Hindi/Tamil/Malayalam will be an added advantage.
- Previous experience in telecalling,
customer support, sales or call centre roles is preferred.
- Freshers with good communication skills can also apply.
- Comfortable speaking with customers over the phone.
- Basic computer knowledge.
- Positive attitude and willingness to achieve targets.
Preferred Candidate We are looking for someone who is:
- Confident and polite while speaking with customers
- Good at follow-ups
- Sales-oriented and target-driven
- Responsible and organised
- Comfortable working in a fast-paced environment
What We Offer
- Fixed monthly salary
- Performance-based incentives
- Friendly work environment
- Prospect to grow within the company
- Training and support}
Work Location: HSR Layout, Bengaluru
📌 Walk-in || Customer Support Executive (Bengaluru)
🏢 Camories
📍 Bengaluru