18 Sep
|
Imarque Solutions
|
Chennai
18 Sep
Imarque Solutions
Chennai
Language : Any regional language (Tamil,Telugu,Malayalam, Kannada)/ Fluency in English preferred.
Location : Teynampet, Chennai
Mode : Work From Office
HR Contact No : Madhu / (phone hidden)
Roles & Responsibilities :
- Handle inbound customer calls in a skilled manner
- Understand customer issues and provide accurate solutions or information
- Maintain high levels of customer satisfaction through effective communication
- Follow company processes, scripts, and quality guidelines
- Escalate complex issues to the relevant team when required
- Maintain proper call records and documentation
- Meet daily/weekly performance targets (call handling time, resolution rate, etc.
Salary: Best in industry+ Bonus + Hikes as per process. Shift Timings: Dayshift (10:00am to 7:00pm)
Office location - iMarque solution Private Limited,1st floor, Maan Sarovar Tower, 271A, Scheme Rd, Subbarayan Nagar, Teynampet, Chennai, Tamil Nadu 600018
📌 Walk-in || Customer Support Executive - Inbound Process (Chennai)
🏢 Imarque Solutions
📍 Chennai