NOTE: "ONLY MALE CANDIDATES CAN APPLY"
Key Responsibilities:
- Handle warm-transferred patient calls after appointment scheduling.
- Collect patient care history using standardized questionnaires.
- Complete the New Patient Checklist and document information in the EMR (PowerChart).
- Gather information required for medical record collection.
- Coordinate interpreter-assisted calls and patient callbacks, when required.
- Maintain quality, accuracy, and HIPAA compliance.
Required Skills:
- Min. 1+ years of experience in US Healthcare Operations/ US Process.
- Excellent verbal communication and customer service skills.
- Robust documentation and attention to detail.
- Ability to multitask and navigate multiple applications.
Work Schedule:
Monday to Friday
US Shift (7 PM 4 PM)
Contact Details:
HR Gauri- (phone hidden)/
[email protected]
📌 Voice process | International Blended Process (Pune)
🏢 Suma Soft
📍 Pune