18 Sep
|
TravOinspire Global
|
Delhi
18 Sep
TravOinspire Global
Delhi
Visa Consultant
Company: Travoinspire Global Pvt. Ltd.
Location: New Delhi
Employment Type: Full-time
Work Schedule: 6 days a week | 10:00 AM – 7:00 PM
Experience: 2–5 years
Industry: Travel & Tourism / Visa & Immigration Services
About Travoinspire Global
Travoinspire Global Pvt. Ltd. is a Current Delhi-based Corporate Travel and Luxury Travel Management Company providing end-to-end travel solutions for corporate and individual clients. Our services include corporate travel management, MICE, luxury travel, visa services, air ticketing, hotels, travel insurance, forex, eSIM and destination services.
Job Summary
We are looking for an experienced and detail-oriented Visa Consultant to manage end-to-end visa application processes for international destinations. The candidate will be responsible for understanding client requirements, advising clients on visa eligibility and documentation, preparing and reviewing applications, coordinating appointments and submissions, and ensuring timely follow-up until visa decisions are received.
The ideal candidate should have strong knowledge of visa documentation and processes, excellent attention to detail, good communication skills, and the ability to handle multiple applications simultaneously.
Key Responsibilities
- Handle end-to-end visa application processing for tourist, business, family visit and other applicable visa categories.
- Understand client travel requirements and advise them on appropriate visa categories and documentation.
- Prepare visa document checklists based on destination, visa category and applicant profile.
- Scrutinize passports, application forms, financial documents, employment documents, travel history and supporting documents for accuracy and completeness.
- Assist clients in completing visa application forms accurately.
- Coordinate visa appointments,
biometrics and document submission requirements.
- Liaise with VFS Global, BLS, TLScontact, embassies, consulates and other visa application centres wherever required.
- Track visa applications and provide timely status updates to clients.
- Identify missing, inconsistent or potentially problematic documentation and advise clients accordingly.
- Ensure applications are submitted within required timelines and in accordance with current visa requirements.
- Maintain accurate records of applications, documents, appointments and visa outcomes.
- Coordinate with the sales and operations teams to ensure smooth execution of client travel requirements.
- Handle client queries through phone, email and WhatsApp professionally.
- Keep updated with changes in visa rules, documentation requirements, processing procedures and embassy guidelines.
- Maintain confidentiality and secure handling of client passports and personal documents.
- Escalate complex or high-risk cases to senior management when required.
- Achieve defined turnaround time, quality and customer-service standards.
Required Skills & Qualifications
- Graduate in any discipline.
- 2–5 years of relevant experience in visa consultancy, travel agency, visa processing or international travel operations.
- Good knowledge of visa processes for major destinations such as UK, USA, Canada, Schengen/Europe, Australia, New Zealand, UAE and other international destinations.
- Strong understanding of visa documentation and application procedures.
- Excellent document-checking and attention-to-detail skills.
- Good written and verbal communication skills in English.
- Good customer-handling and relationship-management skills.
- Ability to work under deadlines and manage multiple applications simultaneously.
- Proficiency in MS Office, email and online visa/application portals.
- Experience with VFS Global, BLS, TLScontact or embassy/consulate procedures will be an advantage.
Desired Candidate Profile We are looking for someone who is:
- Detail-oriented and highly organised.
- Responsible for handling sensitive client documentation.
- Proactive in identifying documentation gaps and application issues.
- Comfortable communicating directly with clients.
- Capable of working independently as well as part of a team.
- Target- and deadline-oriented.
- Willing to continuously learn and stay updated on changing visa regulations.
- Professional in appearance, communication and client interaction.
Key Performance Areas
- Accuracy and completeness of visa applications.
- Timely processing and submission of applications.
- Turnaround time.
- Client satisfaction and communication.
- Documentation quality and compliance.
- Application tracking and follow-up.
- Reduction of errors and avoidable application delays.
What We Offer
- Opportunity to work with a growing corporate and luxury travel company.
- Exposure to international visa processing and diverse client profiles.
- Professional and performance-driven work environment.
- Learning and career-growth opportunities.
- Competitive salary based on experience and suitability.
Pay: ₹25,000.00 - ₹45,000.00 per month
Benefits
- Cell phone reimbursement
- Leave encashment
- Paid sick time
Work Location: In person
📌 Visa Consultant (Delhi)
🏢 TravOinspire Global
📍 Delhi