Travel sales and customer experience executive (Mumbai)

Travel sales and customer experience executive (Mumbai)

18 Sep
|
Wanderbites
|
Mumbai

18 Sep

Wanderbites

Mumbai

Company Description WanderBites is a trusted travel brand known for designing memorable domestic and international journeys for thousands of travelers across India and beyond. The company offers curated tour packages to destinations such as Kerala, Goa, Gokarna, Manali–Shimla, Maldives, Thailand, Vietnam, Dubai, and Singapore, among others.

With customized itineraries for couples, families, groups, and corporate travelers, WanderBites focuses on seamless, safe, and enjoyable experiences. The team provides end-to-end services including hotel bookings, flight reservations, and local experiences, supported by transparent pricing and 24/7 customer assistance. Applicants joining WanderBites will be part of a passionate, service-driven team that supports travelers at every step of their journey.

Role Description The Travel Consultant is a full-time remote role responsible for advising clients on domestic and international travel options, itineraries, and experiences that match their preferences and budget. On a day-to-day basis, the Travel Consultant will design and customize travel packages, manage bookings for flights, hotels, and local activities, and coordinate travel arrangements for individuals, families, groups, and corporate clients.

The role includes providing customer support before, during, and after trips, resolving issues, and ensuring smooth travel experiences.

The Travel





Consultant will collaborate with internal teams and partners, maintain accurate records of reservations, and use digital tools and platforms to manage inquiries, follow-ups, and confirmations. The position requires proactive communication, strong attention to detail, and a customer-centered approach.

Qualifications

- Demonstrated skills in Travel Consulting and Travel Management, with the ability to design and recommend suitable itineraries.
- Experience handling Travel Arrangements, including planning and coordinating flights, accommodations, and local experiences.
- Strong Customer Service capabilities, with a focus on responsiveness, empathy, and clear communication.
- Proficiency in managing Reservations using booking systems or travel platforms, ensuring accuracy and timely confirmations.
- Excellent written and verbal communication skills in English; additional languages are an advantage.
- Comfort using online tools, CRM systems, and messaging platforms to manage remote client interactions.
- Ability to work independently in a remote workplace, prioritize tasks, and meet deadlines in a fast-paced setting.
- Prior experience in the travel, hospitality, or tourism industry is preferred but not mandatory.
- Relevant education in travel, tourism, hospitality, business, or a related field is beneficial.

📌 Travel sales and customer experience executive (Mumbai)
🏢 Wanderbites
📍 Mumbai

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