Indus Motors is looking for an enthusiastic and customer-focused Telecaller Executive to join our team. The candidate will be responsible for contacting customers, scheduling service appointments, following up on service requirements, and ensuring a positive customer experience.

Key Responsibilities

- Make outbound calls to customers regarding vehicle service and maintenance.
- Follow up with customers for service appointments and periodic maintenance.
- Contact customers regarding pending service requirements and repair estimates.
- Inform customers about service campaigns, offers, and other workshop activities.
- Handle customer queries professionally and provide appropriate information.
- Follow up with customers after vehicle delivery to obtain feedback.
- Maintain accurate records of customer calls, appointments, and follow-ups.
- Coordinate with the Service Advisor and Customer Care team for customer requirements.




- Follow up with customers who have not visited the workshop despite previous communication.
- Ensure daily calling targets and follow-up activities are completed.
- Update customer information and call status in the relevant system/DMS.
- Escalate customer complaints or critical issues to the concerned supervisor/manager.
- Maintain skilled communication and good customer relationships.

Education 12th Pass / Any Degree

Candidates with customer service, telecalling, automobile, or BPO experience will be preferred.

Experience

0–2 years of experience in telecalling, customer care, BPO, automobile service, or a similar role.

Pay: ₹12,000.00 - ₹17,000.00 per month

Benefits

- Cell phone reimbursement
- Internet reimbursement

Work Location: In person

📌 Tele Caller Executive (Mannanthala)
🏢 Indus Motors
📍 Mannanthala