Team Leader – Australian Telecom Outbound Sales About the Role Teleminds Infotech Pvt. Ltd. is looking for an experienced and result-oriented Team Leader to manage our Australian Telecom Outbound Sales process. The ideal candidate should have 6–7 years of relevant team-leading experience , preferably in an international outbound sales process, with strong people-management, sales, and performance-monitoring skills.

Key Responsibilities Lead, manage, and motivate a team of outbound sales executives. Drive the team toward daily, weekly, and monthly sales targets. Monitor individual and team performance and identify areas for improvement.

Conduct regular coaching, feedback, and performance review sessions. Ensure adherence to sales processes, quality standards, and compliance requirements. Handle escalations and resolve customer or process-related issues effectively.

Track key performance metrics such as conversion rate, revenue, productivity, and attendance. Conduct team huddles and provide regular updates on targets and performance. Work closely with Operations and Quality teams to improve overall process performance.

Maintain a positive, disciplined, and target-oriented work environment. Prepare and share regular performance reports with management.

Candidate





Requirements 6–7 years of experience in team handling/team leadership , preferably in an international outbound sales process. Prior experience in Australian Telecom / Australian B2C Telecom sales will be highly preferred. Strong understanding of outbound sales and lead-conversion techniques.

Proven experience managing sales targets and team performance. Excellent communication and interpersonal skills. Strong coaching, mentoring, and people-management abilities. Ability to work in a rapid-paced, target-driven environment.

Good analytical and problem-solving skills. Comfortable working in the 6:00 AM – 3:00 PM shift . Candidates should be comfortable commuting to Salt Lake Sector V, SDF More, Kolkata .

What We Offer Competitive salary negotiable for the right candidate . Pick-up facility available in and around Kolkata . Opportunity to work with an international telecom sales process. Growth opportunities within the organization.

Professional and performance-driven work environment. Location & Shift Work Location: Salt Lake Sector V, SDF More, Kolkata Shift Timing: 6:00 AM – 3:00 PM Transport: Pick-up available in and around Kolkata Interested candidates can apply with their updated CV to HR Ajanta ((phone hidden))

📌 Team Leader – Australian Telecom Outbound Sales (Kolkata)
🏢 TELEMINDS INFOTECH
📍 Kolkata