Responsibilities

Key Responsibilities

1.

Background Verification (BGV) Operations

- Manage end-to-end background verification processes for all new hires across business verticals.
- Coordinate with empaneled BGV vendors for timely initiation, tracking, escalation management, and closure.
- Ensure verification of education, employment, address, criminal checks, identity validation, and reference checks as per company policy.
- Monitor BGV turnaround time (TAT), discrepancies, red-flag cases, and exception approvals.
- Drive governance and compliance standards aligned with internal audit and legal requirements.
- Prepare periodic MIS dashboards and analytics on BGV status, aging, vendor performance, and risk indicators.
- Handle confidential and sensitive employee information with high integrity and data privacy compliance.

2. Pre-Medical Health Checkup (PMHC) Management

- Lead the operational management of pre-employment medical examinations for candidates.
- Coordinate with hospitals, diagnostic centers, and occupational health partners.
- Ensure medical appointments are scheduled within defined timelines for smooth onboarding.
- Monitor medical fitness reports, escalations, and special case handling in consultation with HR and medical teams.
- Maintain compliance with occupational health, safety, and company medical standards.
- Track PMHC completion metrics and improve candidate experience through process efficiency.

3.

Onboarding

Operations

- Manage end-to-end onboarding activities from offer acceptance to Day-1 joining.
- Ensure timely documentation, system updates, joining formalities,



and induction coordination.
- Collaborate with HRBP, TA, IT, Admin, Payroll, Compliance, and Business stakeholders for seamless onboarding.
- Ensure all onboarding documentation complies with company policies and statutory requirements.
- Drive automation and process improvements in onboarding workflows and employee lifecycle management.
- Maintain onboarding SLAs and improve joining experience for new hires.

4. Stakeholder & Vendor Management

- Act as the primary point of contact for internal stakeholders and external service providers.
- Conduct regular governance reviews with BGV and medical vendors.
- Negotiate service standards, monitor vendor KPIs, and ensure operational efficiency.
- Partner with Talent Acquisition teams to support high-volume and critical hiring initiatives.

5.

Process

Excellence & Compliance

- Develop SOPs, operational controls, and process documentation.
- Drive continuous improvement initiatives, automation, and digitization of onboarding operations.
- Ensure compliance with labor laws, data privacy, information security, and audit requirements.
- Support internal and external audits related to onboarding, BGV, and medical compliance.

Key Skills & Competencies





- Strong knowledge of Background Verification and onboarding operations
- Expertise in pre-employment medical processes and compliance
- Vendor management and stakeholder coordination
- Process governance and operational excellence
- HRMS / ATS / onboarding platform knowledge
- Analytical and MIS reporting capabilities
- Strong communication and escalation management skills
- High attention to detail and confidentiality handling
- Ability to manage high-volume operations and tight timelines

Key Performance Indicators (KPIs)

- BGV completion TAT
- PMHC completion timelines
- Joining success rate
- Candidate onboarding experience score
- Vendor SLA adherence
- Compliance and audit closure rate
- Documentation accuracy and process efficiency

Preferred Attributes

- Ability to work in a fast-paced, matrix organization
- Robust problem-solving and operational leadership skills
- Process automation and transformation mindset
- High ownership and execution orientation
- Experience in GCC/shared services environment preferred

Qualifications

Educational Qualification

- MBA / PGDM in Human Resources or equivalent
- Additional certifications in HR Operations / Compliance preferred

Experience

- 10–15 years of experience in HR Operations, Talent Acquisition Operations, or Employee Lifecycle Management
- Minimum 5+ years managing BGV, onboarding, or shared services operations in a large organization/GCC environment
- Experience handling high-volume hiring operations preferred

📌 TA Operations - HR (Ahmedabad)
🏢 Adani Group
📍 Ahmedabad