About the Role

Manayill Consulting provides technology, application development, infrastructure support and managed services to businesses in India and overseas.

We are looking for a Systems Administrator – Client IT Operations to manage and support IT environments for multiple Manayill Consulting clients.

This is not primarily a desktop-support position.

The Systems Administrator will be expected to take operational responsibility for client systems, users, devices, accounts, connectivity, access, security, monitoring and related IT infrastructure.

As our client base grows, the successful candidate will be expected to manage multiple independent client environments while maintaining strict separation of credentials, data, permissions and documentation.

Key ResponsibilitiesClient IT Administration

Manage day-to-day IT operations for assigned client environments.

Responsibilities may include

- User account creation, modification, suspension and termination
- Employee onboarding and offboarding
- Access and permission management
- Password and MFA administration
- Email and collaboration platform administration
- Windows workstation administration
- Remote user support
- Software installation and configuration
- Patch and update management
- Endpoint security
- Licence administration
- Asset tracking
- Backup monitoring
- Troubleshooting user and system issues

The administrator may support multiple client organizations and must maintain clear separation between each client’s systems, credentials, documentation and data.

Microsoft 365 & Google Workspace

Administer cloud productivity environments including, where applicable:

Microsoft 365

- Microsoft 365 Admin Center
- Exchange Online fundamentals
- Entra ID / identity administration
- Users and groups
- MFA
- Licences
- Password resets
- Account suspension
- Mailbox access/delegation
- Security settings
- Audit and sign-in logs

Google Workspace

- Google Admin Console
- User administration
- Groups
- Gmail administration
- Google Drive access
- MFA / 2-Step Verification
- Suspended and terminated accounts
- Email routing fundamentals
- Security and audit logs
- Licence administration

Windows & Endpoint Administration

- Windows 10/11 administration
- Workstation provisioning
- User profiles and permissions
- Software deployment
- Remote troubleshooting
- Windows security
- BitLocker fundamentals
- Antivirus/endpoint protection
- Patch management
- Remote Desktop
- Device inventory
- Printer/peripheral troubleshooting

Windows Server and Active Directory experience will be an advantage.

Networking The candidate should have a strong practical understanding of:

- TCP/IP
- LAN/WAN fundamentals
- DHCP
- DNS
- NAT
- Public and private IP addresses
- Static IPs
- VPNs
- Firewalls
- Routers
- Wi-Fi networks
- Ports and protocols
- Remote access





The administrator should be capable of diagnosing connectivity problems rather than simply escalating every network issue.

Security & Access Control

Security is an key part of this position.

Responsibilities include

- MFA enforcement
- Least-privilege access
- Privileged/admin account management
- Employee access revocation
- Suspicious-login investigation
- Endpoint security
- Account security
- Access reviews
- Security log review
- Password and credential handling
- Basic incident response
- Documentation of security-related changes

The candidate should understand why administrator credentials should not be casually shared and why access must be traceable to individual users.

Multi-Client Environment Management The Systems Administrator may simultaneously support several independent client organizations.

The candidate must demonstrate disciplined management of:

- Separate credentials
- Separate administrator accounts
- Client-specific VPNs
- Client-specific devices
- Client-specific documentation
- Access permissions
- Security policies
- Software licences
- Support tickets
- Escalation procedures

Information or access belonging to one client must never be exposed to another client.

Monitoring & Incident Response

- Monitor systems and services assigned to Manayill Consulting.
- Respond to system alerts.
- Investigate outages and service degradation.
- Determine business impact and severity.
- Escalate appropriately when necessary.
- Maintain incident records.
- Document root causes for significant incidents.
- Follow through until service restoration.

The administrator may occasionally be required to respond to critical issues outside normal working hours for client environments covered by support agreements.

Documentation

Maintain accurate technical documentation including:

- Client IT environment documentation
- User/access registers
- Device inventory
- Network information
- Software and licence inventory
- Administrator access records
- Backup procedures
- Onboarding/offboarding checklists
- Standard operating procedures
- Incident records
- Recovery procedures

Documentation should allow another authorized Manayill engineer to understand and support the environment if required.

Cloud & Server Fundamentals

Working knowledge of one or more of the following is desirable:

- Microsoft Azure
- AWS
- Google Cloud Platform
- Linux administration
- Virtual machines
- Cloud networking
- DNS
- SSL/TLS certificates




- Web/server fundamentals
- Backup and recovery

This is not a DevOps position, and advanced Kubernetes, Terraform or software development experience is not required.

Required Experience

- 3–5 years of professional Systems Administration / IT Administration experience
- Hands-on Windows administration experience
- Microsoft 365 and/or Google Workspace administration
- Networking troubleshooting
- User and permission administration
- MFA and account security
- Remote support
- Endpoint administration
- Basic security incident handling
- Technical documentation
- Experience supporting business users

Preferred Experience

Additional consideration will be given for:

- Microsoft Entra ID
- Exchange Online
- Google Workspace administration
- Active Directory
- Windows Server
- Linux
- Azure/AWS/GCP
- Firewall administration
- VPN configuration
- Endpoint management
- Backup systems
- Monitoring systems
- IT service/helpdesk platforms
- Supporting international clients
- Working in an MSP or multi-client environment

What We Are Looking For

We want someone who can take ownership.

When a user reports

“I can’t connect.”

We expect the administrator to investigate the problem systematically.

When a security alert occurs, we expect the administrator to understand the potential impact and act appropriately.

When an employee leaves, we expect the administrator to know what access needs to be reviewed and revoked.

When a new client is onboarded, we expect the administrator to help establish a secure, documented and supportable environment.

We value practical troubleshooting ability, security awareness, documentation and ownership more than memorised technical definitions.

Growth Opportunity

As Manayill Consulting’s managed client portfolio expands, this position can develop toward:

Systems Administrator

↓

Senior Systems Administrator

↓

Client Infrastructure Lead

↓

Managed IT Services Manager The successful candidate may eventually help build and supervise a larger infrastructure/support team.

Selection Process

Shortlisted candidates will complete a practical systems administration assessment involving realistic client situations.

The assessment will evaluate

- Troubleshooting
- Networking
- Microsoft/Google administration
- Security
- Incident response
- Prioritisation
- Documentation
- Client communication

We are primarily interested in how you diagnose and solve real problems.

Pay: ₹35,000.00 - ₹60,000.00 per month

Benefits

- Health insurance
- Paid sick time
- Paid time off

Ability to commute/relocate:
- Bangalore City, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Experience:
- System administration: 3 years (Required)

Work Location: In person

📌 Systems Administrator – Client IT Operations (Bengaluru)
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