? We’re Hiring – Application Support Executive

? Location: Delhi (Client Site)

Ilex Softhub Pvt. Ltd. is looking for an enthusiastic and customer-oriented Application Support Executive to support an already-running software application at our client’s location in Delhi.

Key Responsibilities:

- Check tickets and queries received from users.
- Analyze user queries and provide solutions with the help of the support team.
- Attend user calls and understand application-related queries.
- Provide solutions and guide users on application usage.
- Troubleshoot and resolve day-to-day application issues.
- Escalate technical issues to the development team with complete details.
- Coordinate with developers for issue resolution and follow-up.
- Maintain a skilled and helpful approach while dealing with clients.

Required Skills:





✔ Excellent communication and interpersonal skills.

✔ Good listening and problem-solving abilities.

✔ Basic computer and software application knowledge.

✔ Ability to handle user queries patiently and professionally.

✔ Willingness to work at the client’s location in Delhi.

Qualification: Graduate in any discipline.

Experience: Application Support / Customer Support / Software Support experience preferred. Fresher/1year

? Interested candidates can share their CV at [email protected].

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📌 System Administrator cum Support executive (India)
🏢 ilex Softhub
📍 India