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● Deploy financial and ERP solutions to digitize the operations and accounting functionalities of residential societies. ● Meet clients virtually and conduct product demonstrations and training sessions, emphasizing key features, perks, and the overall value of the solution.

● Engage with Management Committee (MC) members to understand their requirements, business scope, and expectations.

● Prospect, educate, qualify, and generate new business opportunities while maintaining high customer satisfaction.

● Coordinate with cross-functional teams (Sales, ERP, VMS, and Support) to ensure seamless onboarding, implementation, and service delivery.

● Manage end-to-end ERP onboarding virtually, including configuration, billing setup, and post-implementation support.

● Configure SaaS-based billing modules, including:

● Maintenance charge setup and recurring billing structure.

● Penalty/interest setup for overdue payments with automated rule application.

● Chart of Accounts (COA) configuration, ledger mapping, and accounting group creation.





● Bank account integration and reconciliation setup to ensure transaction accuracy.

● Payment gateway linking and testing for all billing modes (UPI, NEFT, CC/DC).

● Opening balance validation and migration of member financial data.

● Overall accounting setup to ensure real-time and accurate financial reporting in the ERP system.

● Ensure smooth coordination with the migration and billing teams to validate data accuracy and posting quality.

● Handle client escalations effectively by identifying root causes, ensuring timely resolutions, and maintaining positive relationships.

● Monitor billing cycles and postings to confirm timely invoice generation and payment tracking.

● Achieve defined monthly metrics and onboarding targets for the societies assigned.

● Contribute individually to onboarding and support for premium societies, especially for high-value clients, as a Senior FSD.

● Document and share client feedback and implementation insights with product and tech teams to enhance ERP performance and customer experience.

📌 Sr.Central Account Manager (Bengaluru)
🏢 NoBrokerHood
📍 Bengaluru