Role Purpose

A Senior IT Infrastructure Engineer designs, builds, secures, and scales an organization's core technology systems across on-premises, cloud, and hybrid environments. The role combines deep hands-on expertise across enterprise compute, storage, and virtualization with knowledge of cloud platforms (AWS or GCP).

Key Responsibilities

- System Reliability, Monitoring & Capacity Planning: Design, build, and maintain highly available, scalable systems across hybrid and cloud environments. Define SLIs/SLOs, build out the monitoring and observability roadmap, and analyze resource usage to forecast and manage capacity as traffic and data grow.
- Infrastructure as Code, Automation & CI/CD: Architect and maintain end-to-end CI/CD pipelines and code-driven infrastructure, automating provisioning and reducing manual operational work to enable rapid, safe, and repeatable delivery.
- Hybrid & Cloud Platform Engineering: Serve as technical lead for the full lifecycle of on-prem and cloud-based resources — compute, storage, backup, and virtualization — and design secure, cost-effective cloud architectures, including migration of on-premises workloads to the cloud.
- FinOps & Cost Optimization: Drive FinOps best practices by monitoring, analyzing, and optimizing cloud spend, including cost allocation and reporting.
- Advanced Troubleshooting & Incident Response: Serve as the final escalation point for high-impact technical challenges, providing Tier 3 support and leading incident response to minimize downtime across on-prem and cloud systems.
- Security & Compliance: Maintain a strong security baseline across platform and cloud services and ensure compliance with standards such as SOC 2 and PCI-DSS.
- Mentorship, Collaboration & Documentation: Guide and mentor junior engineers, conduct code reviews, and promote SRE/DevOps best practices; partner with development, architecture, and security teams, and maintain comprehensive documentation and standards.

Key Skills & Qualifications

1. Compute & Storage Skills

- 10+ years of progressive IT infrastructure engineering experience, with a proven track record in global enterprise environments.
- Deep, hands-on expertise across Operating Systems (Windows and Linux), enterprise storage, backup (Veeam or similar), and virtualization/hyper-converged systems (Nutanix), including physical infrastructure in on-prem or hybrid environments.
- Strong networking fundamentals (TCP/IP,



routing, DNS, VPN, SMTP) and core security practices (SSL/TLS, SSH, encryption, LDAP).
- Experience with configuration management (Chef, Ansible, Puppet) and orchestration platforms (CloudBolt, Rundeck).
- Automation and scripting experience (e.g., Python, Shell, PowerShell) to reduce manual work and improve operational efficiency.
- Relevant industry certifications (Microsoft, Red Hat, Nutanix, VMware, backup/storage, Cisco, or security-related) are a plus.

2. Cloud Skills

- Deep, hands-on expertise with at least one major cloud platform (AWS or GCP) — including compute, storage, networking, database, and security services; multi-cloud or hybrid cloud experience preferred.
- Proven experience with Infrastructure as Code (Terraform, CloudFormation, or Azure Resource Manager) and cloud networking concepts (VPCs, subnets, routing, load balancing, DNS, Direct Connect, hybrid connectivity).
- Experience leading migration of on-premises applications and data to the cloud.
- Demonstrated experience driving FinOps strategies to optimize cloud spend without compromising performance or security.
- In-depth knowledge of cloud security best practices and compliance frameworks (e.g., GDPR, HIPAA, PCI-DSS).
- Professional-level cloud certifications (e.g., AWS Certified Solutions Architect – Professional, Microsoft Certified: Azure Solutions Architect Expert, Google Cloud Professional Cloud Architect) are a plus.

Additional Qualifications

- Exceptional analytical and strategic problem-solving skills, with the ability to correlate and troubleshoot complex issues across diverse platforms.
- Excellent communication, documentation, and mentoring skills, with the ability to translate complex technical concepts for both technical and non-technical audiences, and a solid understanding of the project management lifecycle.

Education

Bachelor's or Master's degree in a relevant field, or an equivalent combination of education and work-related experience. At IHG, we’ve made a promise.



As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Valuable. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance.

Always welcoming different backgrounds, experiences, and perspectives.

📌 Sr Engineer IT Infrastructure Engineering (India)
🏢 IHG
📍 India