Area(s) of responsibility

.Role Overview

We are looking for an experienced ServiceNow SPM Functional Consultant to support the design, implementation, and enhancement of Strategic Portfolio Management solutions across enterprise environments.

Key Responsibilities

- Lead functional design and implementation of ServiceNow SPM solutions.
- Configure and optimize Demand, Portfolio, Investment, Project, Resource, and Agile Management processes.
- Design end-to-end processes covering demand intake, prioritization, funding, execution, and benefits realization.
- Define requirements for budgeting, forecasting, actuals, cost allocation, and investment prioritization.
- Design resource and capacity management processes, including demand, allocation, utilization, and capacity planning.
- Develop executive dashboards and KPIs covering portfolio, financial, resource, delivery, risk, and benefits performance.
- Support integration requirements with Finance/ERP, HR, and Agile tools.

Required Experience

- 5+ years of ServiceNow experience with solid SPM/PPM functional expertise.
- Hands-on experience with Demand, Portfolio, Investment, Resource, Project, and/or Agile Management.

📌 ServiceNow SPM Functional consultant-Subcontractor-5B (Bengaluru)
🏢 Birlasoft
📍 Bengaluru