Job Title: ServiceNow Developer

Location: India (Remote)

Timings: 4 pm to 12 am IST

Experience: 5 to 8 years

Required Skills: Technical Skills

- Strong ServiceNow Platform Development experience.
- Deep understanding of ServiceNow platform architecture, scoped applications, and data models.
- Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Data Policies, ACLs, Events, Notifications, and Scheduled Jobs.
- Strong JavaScript development skills with expertise in client-side and server-side scripting.
- Hands-on experience with GlideRecord, GlideAggregate, GlideAjax, and ServiceNow APIs.
- Experience building scalable and maintainable scoped applications.
- Robust understanding of ServiceNow security, coding standards, and performance optimization best practices.
- Hands-on experience with ITOM modules including Discovery, Event Management, Service Mapping, ITOM Visibility, Health Log Analytics, and Metric Intelligence.
- Strong understanding of MID Server architecture, Discovery schedules, credentials, and patterns.
- Experience with event ingestion, alert generation, event correlation, alert grouping,



and incident automation.
- Strong knowledge of CMDB concepts, CI relationships, Identification and Reconciliation Engine (IRE), and CSDM.
- Hands-on experience with ITSM modules including Incident, Problem, Change, Request, Knowledge, and Service Catalog.
- Working knowledge of ITIL processes and ServiceNow implementation best practices.
- Experience with REST APIs, SOAP APIs, JSON, XML, IntegrationHub, Flow Designer, Import Sets, and Transform Maps.
- Understanding of authentication mechanisms, correlation IDs, idempotency, retry mechanisms, logging, and error handling.
- Robust debugging, troubleshooting, and root-cause analysis capabilities.

Certifications (Preferred)

- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- ServiceNow Certified Implementation Specialist Discovery.
- ServiceNow Certified Implementation Specialist Event Management.
- ITIL Foundation or other relevant ITSM / ITOM certifications.

📌 ServiceNow Developer (India)
🏢 TechMantra Now
📍 India