Here is a comprehensive tailored for a ServiceNow Lead / Developer :

Job Title: ServiceNow Lead / Developer

Location: Remote / Hybrid

Employment Type: Full-time

Job Summary

We are seeking an experienced ServiceNow Lead / Developer to design, implement, and optimize custom solutions on the ServiceNow platform. In this role, you will lead end-to-end technical implementations, mentor junior developers, and collaborate closely with cross-functional teams to translate business requirements into productive, scalable workflows.

Key Responsibilities

- System Architecture & Development: Design, build, test, and deploy ServiceNow custom applications, workflows, Business Rules, Client Scripts, UI Policies, and Service Portal widgets.
- Technical Leadership: Guide project scope, enforce best practices in code quality and architecture, perform code reviews, and mentor development team members.
- Integrations: Build and maintain REST/SOAP web service integrations using IntegrationHub, Scripted REST APIs, and MID Server configurations to connect ServiceNow with external enterprise tools.
- Platform Maintenance: Oversee system upgrades, patch installations, clone instances,



and resolve complex bug fixes and performance bottlenecks.
- Stakeholder Alignment: Collaborate with business analysts, IT Service Management (ITSM) owners, and project managers to gather requirements and deliver scalable solutions.

Qualifications & Requirements

- Experience: 5+ years of hands-on experience in ServiceNow development and custom application building, with at least 1–2 years in a technical lead or senior role.
- Core Skills: Advanced proficiency in JavaScript, HTML, CSS, AngularJS, GlideRecord APIs, Flow Designer, and Service Portal.
- Module Expertise: Proven experience across ITSM (Incident, Change, Problem, Service Catalog), ITAM, ITOM, or Security Operations.
- Certifications:
- ServiceNow Certified System Administrator (CSA) (Required)
- ServiceNow Certified Application Developer (CAD) (Required)
- Certified Implementation Specialist (CIS) in ITSM or ITOM (Preferred)
- Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience.

📌 ServiceNow Developer (Noida)
🏢 Bitrix Innovations Private
📍 Noida