18 Sep
|
Aforeserve
|
Noida
Roles and Responsibilities
- Provide Level 1 (L1) support to end users through phone, email, or in-person interactions.
- Troubleshoot and resolve technical issues related to Active Directory, MS Office Outlook configuration, and remote desktop connectivity.
- Perform onsite visits for hardware replacement and software installation/upgradation as required.
- Collaborate with other teams to escalate complex issues that cannot be resolved at the L1 level.
📌 Servicedesk & Remote Support_Noida (Noida)
🏢 Aforeserve
📍 Noida