Company Description Kun Hyundai is a leading Hyundai dealership group with showrooms and workshops across Tamil Nadu, Andhra Pradesh, and the territory of Pondicherry. Established in 1998, the company is managed by a team with nearly two decades of experience in the automobile industry. Kun Hyundai focuses on delivering a pleasant and reliable experience for customers purchasing and servicing their Hyundai vehicles.

Team members work in a customer-centric environment that emphasizes quality service and long-term relationships. The Chennai location offers opportunities to grow within a large and established dealer network.

Role Description The Service Advisor is a full-time, on-site role based at Kun Hyundai Chennai. This role involves greeting customers, understanding their vehicle concerns, and creating accurate service orders.

The Service

Advisor coordinates with technicians, explains recommended repairs and services, and provides clear cost and time estimates. Daily tasks include monitoring service progress, updating customers, ensuring timely delivery of vehicles, and handling aftersales follow-up to maintain solid customer relationships. The role also involves maintaining service records,



promoting appropriate service packages, and supporting the service team to meet quality and performance targets.

Qualifications

- Candidates should possess strong customer-oriented skills such as Customer Satisfaction, Customer-focused Service, and Customer Service.
- Candidates should possess excellent interpersonal skills including Communication and the ability to manage Aftersales interactions professionally.
- Relevant experience in automotive service advising, workshop operations, or dealership aftersales will be beneficial.
- Ability to work in a fast-paced environment, manage multiple service cases, and resolve issues effectively.
- Basic technical understanding of automobiles and service processes; formal automotive training or certification is an advantage.
- Proficiency in using service management software and maintaining accurate documentation.
- Minimum educational qualification of a diploma or bachelor’s degree in any discipline; automotive or mechanical background preferred.
- Comfort communicating with customers in English and local languages commonly used in Chennai.

📌 Service Advisor (Chennai)
🏢 Kun Hyundai Chennai
📍 Chennai