Senior Software Development Engineer

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Job requirements

Experience Range: With at least 2 to 4 years of experience in Salesforce DevOps, including hands-on expertise in Sales Cloud, Service Cloud, and Agentforce development Key Responsibilities:
- Design and build reusable Agentforce agents, including topics, actions, and prompt templates, to address common industry use cases and integrate within Sales and Service Cloud workflows
- Develop Orchestrator agents for multi-agent coordination and complex workflow handoffs across domains such as retail, BFSI, healthcare, and manufacturing
- Create headless agents for API and channel-agnostic invocation to enable integration beyond standard Salesforce UI environments
- Implement Agent-to-Agent protocol integrations to facilitate inter-agent communication across systems and vendors
- Configure Model Context Protocol (MCP) clients and servers to extend agent capabilities with external tools and data sources
- Develop Retrieval-Augmented Generation (RAG) pipelines using Salesforce Data Cloud, including Data Graphs, DLOs/DMOs, and vector search, to ensure accurate agent responses
- Package agents as reusable, configurable accelerators that are templated, parameterized, and easily adapted for diverse client demonstrations
- Build custom Apex actions, Flows, and Invocable Actions to extend agent capabilities
- Collaborate with architects and practice leads to translate industry-specific use cases into demo-ready agent solutions
- Maintain documentation,



demo scripts, and setup guides to support accelerator reusability
Required Skills:
- Salesforce Sales Cloud (lead and chance management, forecasting, sales process automation)
- Salesforce Service Cloud (case management, Omni-Channel, Service Console, Knowledge)
- Agentforce development (building agents, Subagents, Actions, Prompt Builder, Agent Builder)
- Apex (triggers, asynchronous processing, component design, integrations)
- Lightning Web Components (LWC) (wire adapters, custom component development)
- Git version control
- VS Code for Salesforce development
- Data Loader for data migration and manipulation
- Salesforce DevOps tools (Copado, Flossum, Gearset, Autorabit)
- Salesforce CLI (Sfdx) for development and deployment
Preferred Skills:
- Agentforce metadata (GenAiPlannerBundle, GenAiPlugin, GenAiFunction)
- Multi-agent orchestration patterns
- Agentic frameworks (LangGraph, Google ADK, or similar)
- A2A protocol and MCP client/server roles
- Salesforce Administration (security model, flows, data model design)
- Salesforce Data Cloud features (DLOs, DMOs, Identity Resolution, Calculated Insights)
- Prompt engineering and LLM behavior tuning
Desired Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Salesforce Certified Platform Developer I or II
- Salesforce Certified DevOps Engineer
Additional Information: FRF for Salesforce Developer candidate.

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📌 Senior Software Development Engineer405 (Bengaluru)
🏢 Brillio
📍 Bengaluru