Key Responsibilities

- Manage end-to-end HR operations, including recruitment, onboarding, employee engagement, performance management, and exit formalities.

- Lead and mentor the HR team while ensuring efficient delivery of HR services.

- Handle client communication, understand client requirements, and provide timely HR solutions.

- Act as the primary point of contact for clients and business stakeholders.

- Develop and implement HR policies, procedures, and employee engagement programs.

- Manage employee relations, grievance handling, conflict resolution, and disciplinary matters.

- Partner with department heads to understand workforce requirements and business needs.

- Oversee recruitment activities, including sourcing, interviewing, selection, and offer negotiations.

- Monitor employee performance and coordinate appraisal and promotion processes.

- Ensure compliance with applicable labor laws, statutory requirements, and company policies.

- Prepare and analyze HR reports, dashboards, and workforce metrics.

- Support training, career development, retention, and organizational development initiatives.

- Maintain accurate and confidential employee records.

- Represent the organization professionally during client meetings, audits, and business discussions.

Required Qualifications and Experience

- Bachelors degree in Human Resources, Business Administration, or a related field.





- Master’s degree or MBA in Human Resources is preferred.

- Minimum 8 years of progressive experience in HR.

- Proven experience in client handling, stakeholder management, or HR consulting.

- Strong knowledge of recruitment, employee relations, performance management, and HR operations.

- Experience managing and mentoring HR team members.

- Knowledge of employment laws, statutory compliance, and HR best practices.

- Experience with HRMS, payroll systems, and Microsoft Office tools.

Key Skills

- Excellent communication and interpersonal skills.

- Strong client relationship and stakeholder management abilities.

- Leadership and team-management skills.

- Problem-solving and decision-making abilities.

- Robust negotiation and conflict-resolution skills.

- Ability to manage multiple priorities and meet deadlines.

- High level of professionalism, confidentiality, and integrity.

- Strategic thinking with a business-oriented approach.

Key Performance Indicators

- Timely fulfillment of recruitment and workforce requirements.

- Employee retention and engagement levels.

- Client satisfaction and relationship quality.

- HR process efficiency and compliance.

- Successful resolution of employee and client concerns.

- Accuracy and timeliness of HR reporting.

📌 Senior Recruiter (Immediate Joiner F Interview) (Bengaluru)
🏢 William O Neil
📍 Bengaluru