Job Title: Lead / Sr.

Lead Business

Development (B2B)

Division: Business Development

Years of Experience: 10yrs+

Education: Graduation (preferably BE/B.Tech) or Professional degrees like MBA or equivalent

Full-time

Location: Mumbai/Delhi/Chennai/Bangalore

Permanent Role

Key responsibilities

A. Growth

- Develop and execute strategies that drive rapid user acquisition, engagement, activation and revenue growth for NBBL B2B product.
- Work alongside different stakeholders internally – product, marketing, technology,

certification, risk, legal to develop and launch new features or products that support growth,

all the while optimizing user experience.

- Constantly striving to better the customer satisfaction and experience from product standpoint.
- Responsible for the success and achievement of numbers (P&L;, customers on-boarded,

activated) for the assigned category

B. Relationship management

- Spearhead and drive relationship with Banks, PA/PGs, TSPs from NBBL for B2B product.
- Develop and maintain solid customer centricity principles, both within the organisation as well as with clients
- Understand customer needs and develop plans to address them – ensuring fast closures
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Gain solid knowledge of market trends – regulations and competition C.

Product

Enablement

- Build sound knowledge of the company’s products and offerings




- Create business model and high end decks with complete value prop as a part product pitch to these entities
- Work with product, certification, tech and other internal departments to on-board new prospects and existing players on NBBL products – RuPay, UPI, IMPS, AePS, and others.
- Owning and managing various on-boarding and go-live projects simultaneously in an effective and timely manner.
- Preparing dashboards and trackers and share the same with management on weekly, monthly basis to ensure successful rollout.

D. New Initiatives
- Identify new use cases as well as new markets with existing and new clients to increase breadth and depth of NBBL products
- Manage various internal stakeholders to take buy in to finalise the concept application

Key skills and experience required
- 5yrs+ years of experience in Payment’s domain in similar role (products/relationship management/certification)
- Customer centric and analytical to influence decision making
- Go getter, self-driven, result oriented with 100% focus on closures
- Excellent interpersonal skills to achieve consensus and drive business objectives
- Strong understanding of payments and digital technologies

6.

Experience in building & running payments products/platforms will be an added advantage

7.

Experience in banking/payments/fintech is preferred.

- Hands on experience of MS Office – excel, ppt, doc (must have)
- Familiarity with AI capabilities and ability to leverage AI-driven insights/tools for business development and partner engagement.

📌 Senior Lead Business Development (Bengaluru)
🏢 National Payments Corporation Of India (NPCI)
📍 Bengaluru