ROLE DETAILS

Department: Skilled Services (PS)

Location: Vijayawada

Job Type: Full-Time, Permanent

DUTIES & RESPONSIBILITIES

- Focus on business requirements gathering, functional solutions, and testing, including conducting business requirement analysis and gap analysis.
- Develop and recommend solutions and strategies for functional solutions based on the analysis of customer business goals, objectives, needs, and existing business workflow.
- Use industry expertise to spot gaps and pitfalls in business requirements and existing customer processes and steer customers toward an optimal solution.
- Identify and recommend solutions to meet client business requirements, guiding customers through functional options thoroughly.
- Facilitate and lead business process and configuration workshops.
- Work with the Phenom Cloud Project Manager to define the optimum project delivery strategy and plan.
- Provide functional and business leadership to the client as well as the cross-functional delivery team.
- Lead testing and validation of business requirements and functional solutions.
- Work with internal groups to define, deliver, and assist with post-implementation issues.
- Lead specific workstreams within larger implementation programmes.
- Facilitate and lead the delivery of administrator training.
- Provide consulting on the functionality of the Cornerstone OnDemand and Odoo applications and industry best practices.
- Dedicate internal-facing effort (approximately 10% of the role) to ensure best practices, functioning as a subject-matter expert in relevant areas.
- Oversee and guide Learning (and Talent, where required) implementation projects.
- Meet utilization requirements and other KPIs related to individual and practice performance.

SKILLS & REQUIREMENTS

- 10 or more years of consulting experience in the HCM space, with more than 7 years of consulting experience in medium/large-scale projects; alternatively,



experience on the customer side owning an LMS/HCM product.
- Communication: clear and understandable; articulates complex topics well; presents professionally; strong writing skills.
- Problem Solving: analyzes problems logically to identify root causes; seeks input from a wide range of sources and asks insightful questions.
- Presentation: able to command customer confidence as a subject-matter expert; drives the group to the best applicable solution by applying in-depth product and industry best practices.
- Presentation: projects confidence to help customers make the right decisions, utilizing Cornerstone and industry best practices; able to lead a group discussion.
- Presentation: able to engage with prospective customers during the scope discovery phase and drive discussion towards controlling project scope and schedules.
- Team Collaboration: contributes to overall team success in delivery and pre-sales scenarios; drives the team to complete tasks on schedule and to a high standard of quality.
- Team Collaboration: provides support and guidance to consultants and analysts.
- Customer Satisfaction: understands the fundamentals of customer satisfaction for the software business; establishes trusting relationships with customers.
- Customer Satisfaction: continuously improves and seeks positive feedback from customers and internal stakeholders.
- Initiative: manages tasks with minimal supervision; leads and completes projects with complex customer requirements.
- Initiative: proactively spots and prevents project issues; manages risks and issues resolution; able to lead projects with premier clients.
- Deep subject-matter expertise in relevant practice areas (e.g., learning management, talent management).
- Strong interpersonal skills and a high level of organizational skill, with the ability to coordinate the work of others.
- Degree with a Business major and Technical minor preferred; proficiency with Microsoft Office and understanding of the basic Cornerstone technology platform.

📌 Senior Business Implementation Consultant (Vijayawada)
🏢 Pixentia Solutions India Private
📍 Vijayawada