18 Sep
|
Masters Union
|
Gurugram
18 Sep
Masters Union
Gurugram
- About Masters’
- Union Founded in 2020, Masters’
- Union is a new-age, industry-led university focused on business, technology, engineering, and entrepreneurship. Built around learning by doing, the institution combines academics with real-world projects, startup building, and global exposure, with the ambition of becoming one of the world’s top business schools and multidisciplinary universities over the next two decades. Today, Masters’
- Union has nearly 3,500 students across undergraduate, postgraduate, and executive programs, with almost half being experienced professionals. Spread across nearly 5 lakh square feet in Gurgaon and Manesar, the institution houses the PwC Center for Generative AI, a Bloomberg Lab, Gurgaon’s premier maker space, AI and robotics infrastructure, advanced bioengineering workshops, and startup incubation spaces, while also expanding into areas such as bioengineering and genetic engineering. The institution is chaired by Manoj Kohli, former CEO of Bharti Airtel and former Country Head of SoftBank India. Its leadership ecosystem includes Vivek Gambhir, Pankaj Bansal, Sanjiv Bikhchandani, Amitabh Kant, and 30+ other founders, CEOs, investors, and policymakers who contribute to teaching and institution building. Masters’
- Union’s flagship postgraduate program has recorded the highest average salary among MBA-equivalent programs in India, with graduates placed at firms such as Bain &
- Company, Boston Consulting Group, Google, and Microsoft. The institution has also built one of the country’s strongest student startup ecosystems,
with 10+ students pitching on Shark Tank India and 20+ students raising external funding for their ventures, alongside several successful creators and internet entrepreneurs.
About the Role We are looking for a manager –
- Admissions to lead our admissions counselling team for the Undergraduate Programme. The role will be responsible for managing a team of Admission Counsellors, driving the admissions funnel, improving conversion performance, and ensuring a high-quality experience for prospective students and parents. The ideal candidate should have solid people-management skills, a data-driven approach to sales and funnel management, and experience in high-ticket education/admissions sales.
Key Responsibilities
- Lead, manage, and mentor a team of Admission Counsellors.
- Own the admissions funnel from lead qualification to application and final enrolment.
- Set and monitor individual and team-level admissions and conversion targets.
- Track key funnel metrics and identify areas for improvement.
- Conduct regular performance reviews, coaching sessions, and training for counsellors.
- Develop strategies to improve lead engagement, counselling quality, follow-ups, and conversions.
- Work closely with Marketing and other internal teams to ensure effective lead management.
- Analyse daily, weekly, and monthly performance and provide actionable insights to leadership.
- Ensure consistent and high-quality counselling for prospective students and parents.
- Handle escalations and support counsellors in complex student/parent conversations.
- Identify process gaps and implement initiatives to improve team productivity and conversion rates.
- Maintain a strong focus on achieving admissions targets while ensuring a positive candidate experience.
Skills &
Competencies 5+ years of experience in admissions, education sales, inside sales, or a similar role.
- Prior experience managing a team of Admission Counsellors/Sales Counsellors.
- Proven experience in high-ticket education sales and admissions conversion.
- Strong understanding of admissions/sales funnels and conversion metrics.
- Strong data-driven and analytical approach to performance management.
- Excellent communication, counselling, negotiation, and stakeholder-management skills.
- Strong coaching and people-management capabilities.
- Ability to work in a fast-paced, target-driven environment.
Experience with leading EdTech companies, universities, or premium education institutions is preferred.
Experience handling students and parents will be an added advantage.
- MBA/PGDM or a relevant postgraduate qualification is preferred.
📌 Sales Team Lead (Gurugram)
🏢 Masters Union
📍 Gurugram