Location: Mammoth Exhausts India, Jabalpur M.P.

Position Overview The Administration & Sales Support Coordinator will provide key administrative and coordination support to the K-Drive sales and operational teams.

The role will be responsible for ensuring quotations, sales orders, CRM information, purchasing and administrative processes are accurate, timely and properly maintained.

This is an opportunity for the right candidate to develop into a broader role, with the potential to progress into customer and inbox management as capability and confidence develop.

Key Responsibilities

Sales Administration

- Enter and maintain customer quotations accurately and efficiently.
- Convert approved quotations into sales orders.
- Ensure customer, pricing, product and job information is accurately recorded.
- Assist the sales team with general administrative requirements.
- Follow up outstanding information where required to allow quotes and orders to progress.

HubSpot / CRM Management

- Maintain accurate and up-to-date customer and chance information within HubSpot/CRM.
- Update sales opportunities, activities, customer interactions and job status.
- Ensure CRM information is complete and current.
- Assist with generating sales pipeline and activity reports.
- Support the ongoing improvement of CRM processes and data accuracy.

Purchasing Coordination

- Assist with purchasing requirements associated with customer orders and jobs.
- Coordinate purchase orders and supplier information.
- Follow up outstanding purchases and deliveries where required.
- Liaise with suppliers and internal teams to ensure required materials are available when needed.
- Maintain accurate purchasing records.

Timesheets & Administration





- Enter and maintain employee timesheet information accurately.
- Ensure administrative information is entered within required timeframes.
- Provide general administrative support to management and operational teams.

Reporting

- Generate regular sales, CRM, purchasing and operational reports.
- Assist management with compiling information and KPI reporting.
- Identify discrepancies or missing information and follow up where required.
- Maintain accurate records to support business decision-making.

Potential Progression – Inbox & Customer Management For the right candidate, there is an opportunity to progress into a broader Inbox and Customer Support role, including:

- Managing general customer and sales enquiries.
- Monitoring and allocating the K-Drive sales/information inbox.
- Responding to routine customer enquiries.
- Directing enquiries to the appropriate team member.
- Following up outstanding customer information.
- Assisting with customer communication and coordination.
- Becoming a key point of contact between customers, sales, purchasing and operations.

Skills & Experience

- Strong administrative and organisational skills.
- High level of accuracy and attention to detail.
- Confident using computer systems and Microsoft Office.
- Experience with CRM systems; HubSpot experience advantageous.
- Strong written and verbal communication skills.




- Ability to prioritise multiple tasks and meet deadlines.
- Comfortable working with numbers, quotations and financial information.
- Ability to work independently while supporting a broader team.
- Experience in sales administration, purchasing or a manufacturing/automotive environment would be advantageous but is not essential.

Key Outcomes & KPIs

- Quotation Accuracy: Quotations entered accurately and within agreed timeframes.
- Order Conversion: Approved quotations converted to sales orders promptly and accurately.
- CRM Accuracy: HubSpot/CRM maintained with accurate, current and complete information.
- Sales Pipeline: Ensure opportunities and sales activities are correctly recorded and updated.
- Purchasing: Purchase requirements processed accurately and in time to support production schedules.
- Timesheets: Timesheet information entered accurately and within required deadlines.
- Reporting: Reports generated accurately and on time.
- Administration Efficiency: Reduce errors, duplication and delays within sales and administrative processes.
- Response Times: Internal and external enquiries actioned within agreed timeframes.
- Data Integrity: Maintain a high standard of accuracy across customer, sales, purchasing and employee information.
- Continuous Improvement: Identify opportunities to simplify and improve administrative and sales support processes.
- Role Progression: Demonstrate the capability, initiative and customer service skills required to progress into Inbox and Customer Management responsibilities.

Pay: ₹250,000.00 - ₹300,000.00 per year

Benefits

- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Sales Support Administrator (Jabalpur)
🏢 Mammoth Exhaust India
📍 Jabalpur