- Handle room reservations, enquiries, calls, emails, and follow-ups.
- Coordinate with hotel properties for availability, rates, and bookings.
- Generate and convert leads into confirmed bookings.
- Handle corporate, group, travel-agent, and individual bookings.
- Maintain reservation records and sales reports.
- Build relationships with clients, travel agents, and corporate partners.
Requirements:
- 1–2 years of experience in hotel sales/reservations preferred.
- Excellent communication and customer-handling skills.
- Proficiency in English, Hindi, and the local language is required.
- Knowledge of hotel PMS/reservation systems will be an advantage.
- Positive negotiation and follow-up skills.