18 Sep
|
RiDik
|
Bangalore Rural
18 Sep
RiDik
Bangalore Rural
Role Overview
We are looking for a Sales Order Management Analyst to support Order-to-Cash (O2C) operations, ensuring accurate order processing, compliance, and data validation. The role involves managing Data Notifications, Compliance Tickets, Third-Party Approvals, and non-revenue activities while meeting SLA and quality standards.
Key Responsibilities
- Process and validate Data Notifications (DN) as per governance and SLA guidelines.
- Manage Compliance Tickets and ensure adherence to regulatory and internal policies.
- Initiate, track, and follow up on Third-Party Approval (TPA) requests until closure.
- Handle non-revenue activities including entitlement updates, data corrections, and system maintenance.
- Perform data validation and quality checks to ensure first-time-right processing.
- Coordinate with cross-functional stakeholders to ensure timely issue resolution.
Required Skills
- 2+ years of experience in Order Management, O2C, or Sales Operations.
- Knowledge of compliance and data validation processes.
- Hands-on experience with Salesforce, SAP, Siebel, or CPQ (preferred).
- Strong analytical, communication, and stakeholder management skills.
- Ability to work in a hybrid setting and support global shifts.
📌 Sales Order Management Analyst (Bangalore Rural)
🏢 RiDik
📍 Bangalore Rural