18 Sep
|
The Touring Team
|
Mumbai
18 Sep
The Touring Team
Mumbai
Sales Executive – Travel & Self-Drive ExpeditionsCompany: Turban Traveller Touring Team / TTT Expeditions
Location: Ghatkopar, Mumbai
Job Type: Full-Time | Work from Office
Salary: ₹30,000–₹35,000 per month + Booking Incentives
Experience: 1–3 years preferred
About the RoleWe are looking for an energetic and result-oriented Sales Executive to handle enquiries and convert interested travellers into confirmed bookings for our domestic and international self-drive expeditions.
The role involves speaking with prospective travellers, understanding their requirements, explaining trip details, following up consistently and guiding customers through the booking process.
Key Responsibilities
- Handle incoming leads from Instagram, Facebook, website, WhatsApp, advertisements and referrals.
- Call and qualify new enquiries.
- Explain upcoming self-drive expeditions, itineraries, pricing, inclusions and booking process.
- Follow up consistently with prospective customers through calls and WhatsApp.
- Reconnect with old leads and previous enquiries.
- Maintain complete lead records and update the CRM / lead tracker regularly.
- Identify responsible prospects and move them through the sales funnel.
- Coordinate with the operations and marketing teams for trip-related information.
- Send brochures, itineraries, payment details and relevant trip information to customers.
- Follow up for booking amounts and payment schedules.
- Build long-term relationships with customers and encourage referrals and repeat travel.
- Maintain professional communication throughout the customer journey.
Daily Expectations
- 40–50 outbound/follow-up calls
- 15–20 meaningful customer conversations
- Regular follow-ups with active prospects
- Respond quickly to new enquiries
- Keep every lead properly updated in the CRM
- Provide an end-of-day sales and follow-up report
Monthly Performance ExpectationsThe focus will be on:
- Qualified leads generated
- Meaningful sales conversations
- Follow-ups completed
- Customer meetings/video calls
- Confirmed bookings
- Revenue generated
- Lead-to-booking conversion rate
Candidate Requirements
- Strong verbal communication skills in English and Hindi
- Comfortable speaking with customers over phone and WhatsApp
- Good follow-up and relationship-building skills
- Target-oriented and comfortable working with sales goals
- Basic knowledge of Excel / Google Sheets / CRM tools
- Professional communication and presentation skills
- Ability to understand detailed travel itineraries and explain them clearly
- Interest in travel, road trips and international destinations is preferred
Experience in travel, tourism, hospitality, automobile, luxury products, real estate, financial services or high-ticket sales will be an advantage. IncentivesIn addition to the fixed salary, the Sales Executive will receive performance-based incentives for confirmed bookings.
Higher-value international expedition bookings will carry higher incentives.
Incentives will be applicable after the required customer booking amount/payment has been received.
Who We Are Looking ForWe are not looking for someone who only makes calls.
We want someone who can:
Understand the customer → build trust → follow up professionally → answer questions → handle objections → close the booking.
If you enjoy travel, interacting with people and converting conversations into business, we would like to hear from you.
Apply with your CV and current/expected salary.
📌 Sales Executive (Mumbai)
🏢 The Touring Team
📍 Mumbai