SALES ASSOCIATE

Key Responsibilities

- Contact leads provided by the company and generate new business opportunities.

- Generate New leads

- Understand customer requirements and recommend suitable products/services.

- Explain product/service features, pricing, benefits, and offers clearly.

- Follow up with interested prospects regularly.

- Convert leads into sales and achieve assigned monthly targets.

- Maintain accurate records of calls, leads, follow-ups, and sales.

- Update customer information in CRM/Excel on a daily basis.

- Handle customer questions and provide appropriate information.

- Schedule appointments or product demonstrations when required.

- Coordinate with the sales/business development team for further follow-up.

- Maintain a professional relationship with customers.

- Reconnect with inactive or old leads to identify new opportunities.

- Prepare daily work and sales reports for the reporting manager.

- Follow company sales processes, communication standards, and policies.

1. Daily Productivity Expectations

The employee may be monitored based on:

- Daily Tracking Outbound Calls

- Number of calls made

- Connected Calls

- Number of successful conversations

- New Leads

- Leads generated

- Follow-ups

- Follow-ups completed

- Appointments scheduled

- Customer enquiries handled

- Conversions achieved

- Revenue generated

- Daily update completion

- Targets may vary depending on the company's business model and lead availability.

1. Required Skills

- Good verbal communication skills.

- Valuable listening and convincing ability.





- Strong customer-handling skills.

- Basic computer knowledge.

- Knowledge of MS Excel/Google Sheets.

- Ability to maintain CRM records.

- Target-oriented approach.

- Positive attitude and willingness to learn.

- Ability to handle rejection professionally.

- Good follow-up and negotiation skills.

1. Qualification

- Any Bachelor's degree / Diploma preferred.

- Freshers can apply.

- Prior experience in telecalling, telesales, customer support, BPO, or sales will be an advantage.

1. Key Performance Indicators (KPIs)

Performance may be evaluated based on:

- Number of calls made

- Call connection rate

- Lead generation

- Follow-up efficiency

- Appointment generation

- Conversion rate

- Monthly sales target achievement

- Revenue generated

- Customer feedback

- CRM/data accuracy

- Attendance and punctuality

1. Preferred Candidate Profile

The candidate should be

- Confident and energetic.

- Comfortable speaking with customers over the phone.

- Persuasive but customer-focused.

- Consistent with follow-ups.

- Comfortable working with sales targets.

- Responsible for completing daily assigned tasks.

- A good team player.

1. Working Conditions

- Full-time office-based role.

- Regular outbound and inbound customer calls.

- Target-oriented working environment.

- Daily/weekly productivity reporting may be required.

Contact HR : 70922 16111

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

- Cell phone reimbursement

- Internet reimbursement

- Paid time off

Work Location: In person

📌 Sales Associate (Gandhipuram)
🏢 Surya Graphics
📍 Gandhipuram