eWay Corp/Wagento is a leading provider of website design, Ecommerce, content management, and cloud infrastructure solutions to Public & Private Sector customers, in the United States. We are also an AWS Select Consulting Partner and offer cloud infrastructure services to our customers.
*Shift Timing- 6PM -3AM IST (Night Shift)
We are seeking a proactive and detail-oriented Sales Assistant to support our sales team in driving business growth for our IT services portfolio. The ideal candidate will assist in lead generation, proposal coordination, CRM management, client communication, and sales administration. This role is crucial in ensuring smooth sales operations and delivering excellent customer experiences.
This is a night-shift position supporting our US sales operations in real time. Clear articulation, excellent reading comprehension, and professional written and spoken English communication are paramount, as you will interact directly with US business executives, handle outbound email outreach, and coordinate meetings.
Responsibilities
Sales Support
- Assist the sales team in identifying and qualifying potential clients.
- Support outbound prospecting activities through email, LinkedIn, and phone outreach using cold email sequences, Apollo, and social outreach.
- Schedule meetings and sales presentations with prospective customers promptly based on positive email/message responses, managing calendar invites across US time zones.
CRM & Data Management
- Maintain and update customer records in the CRM system. (Pipedrive, Apollo, or similar CRMs) to keep prospect information accurate.
- Track leads, opportunities, follow-ups, and sales activities. Execute disciplined, timely follow-up cadences so no prospect falls through the cracks.
- Generate sales reports and dashboards for management review.
- Ensure data accuracy and completeness within the sales pipeline.
Client Coordination
- Act as a point of contact for customer inquiries and requests.
- Coordinate with internal teams including Delivery, HR, Finance, and Marketing to support client requirements.
- Follow up with prospects and customers regarding proposals, contracts, and renew als. Articulate solutions clearly via email and maintain professional, persuasive correspondence.
Email Marketing & Prospect List Preparation
- Build, clean, and verify targeted B2B prospect email lists using tools like Apollo and LinkedIn Sales Navigator.
- Draft and execute engaging email newsletter campaigns and cold nurture sequences with clear, compelling English copy.
- Monitor campaign metrics (open rates, click rates, replies) and continuously optimize subject lines and messaging.
Social Media & Digital Engagement
- Create and schedule polished social media posts across LinkedIn, Twitter/X, and company channels to build brand awareness.
- Engage with prospect comments, group discussions, and industry topics with articulate, professional responses.
Market Research
- Research potential clients, industries, competitors, and market trends.
- Identify new business opportunities and target accounts.
- Support account-based marketing and lead-generation initiatives.
Administrative Support
- Organize sales meetings, calendars,
and travel arrangements.
- Maintain sales documentation and filing systems.
- Assist in preparing monthly, quarterly, and annual sales performance reports
Requirement
- 3-5 years of experience in sales support, inside sales, business development, or customer service.
- Experience working in an IT Services, IT Staffing, Software Services, or Technology environment is preferred.
- Familiarity with CRM tools such as Salesforce, HubSpot, Zoho CRM, or Microsoft Dynamics. (Hands-on experience with Pipedrive and Apollo is strongly preferred).
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong customer service orientation.
- Exceptional English Communication (Mandatory): High reading comprehension, flawless written English grammar, and clear articulation for drafting prospect emails, follow-ups, newsletters, and social copy.
- Willingness and flexibility to work regular Night Shifts / US business hours to engage prospects, handle live responses, and set up meetings across US time zones.
- Proven experience in B2B prospect list building, email validation, running email sequences, and newsletter distribution.
- Fast response time and strong attention to detail in tracking prospect replies, managing calendar invites, and scheduling qualified meetings for the sales team.
Education
- Bachelor's degree in Business Administration, Marketing, IT, or a related field.
Salary & Perks
- Career Development, Training & certification assistance.
- Medical insurance cover for self, spouse, and children.
- Provident Fund.
- Paid Time off (Maternity, Sick days, Holidays and Earned Leave).
- Weekends off.
- Flexible work hours and public holidays.
- Loyalty bonus.
📌 Sales Assistant (Pune)
🏢 eWay
📍 Pune