18 Sep
|
JMD Technologies
|
Hyderabad
18 Sep
JMD Technologies
Hyderabad
Finance Application Support Consultant with strong Sage Intacct Location: Hitech City, Hyderabad Experience: 10+ Years Work Mode: Hybrid – 3 Days Onsite / 2 Days WFH Shift: UK Hours – 1 PM to 10 PM Key Responsibilities - Provide L1/L2 application support and troubleshoot finance application issues.
- Perform incident triage, root-cause analysis, and escalation management.
- Administer and support Sage Intacct, including GL, AP/AR, reporting, users, and integrations.
- Support applications such as Coupa, SAP Concur, and Yooz.
- Analyze system logs, API errors, integrations, and data issues.
- Manage vendor support cases and coordinate troubleshooting activities.
- Handle user access, provisioning, deprovisioning, and audit requirements.
- Support UAT, regression testing, releases, and post-production validation.
- Prepare technical documentation,
user guides, and knowledge-base articles.
- Identify recurring issues and recommend permanent solutions.
Required Skills - 10+ years of experience in Finance/ERP Application Support.
- Strong hands-on Sage Intacct Administration experience.
- Proven troubleshooting and escalation handling experience.
- Experience with finance applications such as Coupa, SAP Concur, or Yooz.
- Understanding of APIs, integrations, logs, and error analysis.
- Experience with ServiceNow, Jira Service Management, or similar ITSM tools.
- Knowledge of SSO, MFA, and access management.
- Solid communication and stakeholder-management skills.
📌 Sage Intacct Application Support Consultant (Hyderabad)
🏢 JMD Technologies
📍 Hyderabad