Key Responsibilities

- Administer RSA Archer platform including users, roles, permissions, and access control.
- Troubleshoot Archer issues and perform root cause analysis.
- Manage system configuration, security settings, and access controls.
- Monitor and troubleshoot data feeds and data publication jobs.
- Support Archer upgrades, patches, enhancements, and maintenance activities.
- Handle DR activities and certificate lifecycle management.
- Manage ServiceNow incidents, service requests, and change requests while ensuring SLA adherence.
- Create and maintain runbooks, SOPs, and knowledge base documentation.
- Provide on-call support for critical Archer issues when required.

Required Skills
- Strong experience in RSA Archer Administration.
- Knowledge of Access Control, Role Management, Data Feeds,



and Web Services.
- Knowledge of Calculations and Data Driven Events.
- Good troubleshooting and RCA skills.
- Basic SQL knowledge.
- Understanding of Active Directory.
- Good written communication and documentation skills.
- Experience working in shift-based or high-volume support environments.

Positive to Have
- Knowledge of Windows Server.
- Experience with DR activities.
- Experience with certificate lifecycle management.
- ServiceNow experience.

Pay: ₹318,475.07 - ₹1,389,267.38 per year

Perks

- Flexible schedule

Work Location: In person

📌 RSA Archer Administrator (Hyderabad)
🏢 Asv Consulting Services
📍 Hyderabad