18 Sep
|
York IE
|
Ahmedabad
Who we areYork IE® is an investment and operating firm that combines a family of funds with a hands-on operating platform to build and back software companies. With a 250+ person in-house team, AI and automation technology, deep ecosystem partnerships, and cross-functional insights from thousands of engagements, York drives value creation for the private technology market.
Perks & Benefits
- Certification sponsorship
- One Week paid vacation + other floating leave policies
- Flexible working hours
- Team Lunches and celebrations
Job Overview
RevOps HubSpot Specialist
Revenue Operations (RevOps) — Specialist Level
Department & Reporting Line
Department: Revenue Operations / GTM Team
Location: Ahmedabad, India — Onsite
Reports to: RevOps Lead
Works with: Business CRM Analyst (Driver on delivery) and the RevOps Strategist / Client Owner (Approver) on every ticket, per the DACI model in the RevOps Delivery Process. Escalates directly and ad hoc to the RevOps Lead when stuck on a technical brief.
Role Summary
We are hiring a RevOps HubSpot Specialist to execute hands-on CRM configuration and GTM process builds for York IE's client engagements. This role is the core technical Contributor in the RevOps Delivery Process — building against well-defined Jira stories across HubSpot's core hubs, self-certifying QA, and growing into ownership of increasingly complex, multi-hub builds under the guidance of a RevOps Lead.
Key Responsibilities
HubSpot CRM Configuration & Build
1. Configure and administer core HubSpot modules — Sales Hub and Marketing Hub as the primary scope, with growing, guided exposure to Service Hub, Operations Hub, and CMS Hub.
2. Build workflows, sequences, lead scoring, list segmentation, pipelines, and property/field configuration against documented acceptance criteria.
3. Set up lead routing rules, lifecycle-stage automation, and standard Marketing → Sales → Customer Success handoff logic.
4. Support HubSpot-to-Salesforce (or another adjacent tool) field mapping and sync troubleshooting under guidance from the Lead or a senior Specialist.
GTM Execution Support
1. Execute campaign tracking (UTMs),
nurture flow builds, and sequence design per Marketing/Sales requirements.
2. Assist with waterfall enrichment logic and match-rate troubleshooting in coordination with data/enrichment tools (Clay, Apollo.io, ZoomInfo, Clearbit).
3. Support first-touch/last-touch attribution reporting and funnel conversion tracking.
Reporting & Analytics
1. Build standard HubSpot reports and dashboards tracking pipeline, campaign performance, and activity metrics.
2. Flag data-quality issues (duplicates, missing fields, broken syncs) to the Business CRM Analyst or RevOps Lead promptly.
Delivery Process (Contributor per DACI)
1. Configure/build each assigned story in HubSpot against acceptance criteria set by the Business CRM Analyst.
2. Complete the Self-QA Checklist — functional test, data validation, regression check, access/permissions check, evidence attached — before moving a story to Ready for UAT.
3. Give the standing Delivery & Build Update on weekly client calls: what was configured, what passed Self-QA, what's blocked.
4. Escalate directly and promptly to the RevOps Lead when stuck on a technical brief or needing core technical guidance — an ad hoc coaching step, not a formal workflow stage.
Data Governance & Quality
1. Follow the deduplication, normalization, and data hygiene standards set for the account.
2. Maintain clean documentation and evidence trails on every ticket per the Self-QA standard.
Required Qualifications
1. 4+ years of hands-on RevOps, Sales Ops, Marketing Ops, or CRM Admin experience, with solid working expertise in HubSpot (Sales Hub and Marketing Hub required; exposure to Service Hub, Operations Hub, or CMS Hub is a strong plus).
2. Comfortable independently building workflows, sequences, lead scoring,
and reporting on well-scoped tickets.
3. Basic familiarity with Salesforce or another secondary CRM (Zoho) is a plus.
4. Exposure to GTM data/enrichment tools (Clay, Apollo.io, ZoomInfo, Clearbit) is helpful but not required.
5. Comfort working in a Jira/DACI-based delivery model — clear on when to build independently versus when to escalate.
6. Solid communication skills; comfortable giving a live build update on client calls.
Preferred / Nice-to-Have Qualifications
1. HubSpot certifications (Sales Hub Implementation, Marketing Hub Implementation, or RevOps).
2. Experience in a B2B SaaS environment.
3. Exposure to Gong, Outreach, Salesloft, or Segment.
4. Basic reporting/BI tool familiarity (Looker, Tableau, Power BI).
Success Metrics / What Valuable Looks Like in the First 90 Days
1. Completes assigned stories with Self-QA evidence passing UAT on first review most of the time.
2. Comfortable running the Delivery & Build Update on weekly client calls without the Lead needing to be present.
3. Has used the ad hoc escalation path to the RevOps Lead at least once, resolving a technical blocker without it becoming a client-facing risk.
4. Shows growing independence on a second HubSpot hub beyond the core Sales/Marketing scope.
Soft Skills / Competencies
1. Detail-oriented executor: follows acceptance criteria and QA standards precisely.
2. Proactive communicator: flags blockers early rather than at UAT.
3. Growth mindset: actively building toward multi-hub HubSpot depth.
4. Reliable ownership of assigned tickets from build through clean handoff.
Compensation & Benefits
1. A clear path to Sr. RevOps HubSpot Specialist and, eventually, RevOps Lead.
2. Structured mentorship from a RevOps Lead and technical exposure across varied clients.
3. Collaborative, high-performing RevOps delivery team.
This role is for builders growing their HubSpot depth!
If you're hands-on with HubSpot and want to grow into full-suite RevOps ownership — not just ticket execution — we want to hear from you.
Know more about us at https://york.ie/
📌 RevOps HubSpot Specialist (Ahmedabad)
🏢 York IE
📍 Ahmedabad