ROLE SUMMARY The individual shall be responsible for handling Personal loan business.

KEY RESPONSIBILITIES

- Define short-term and long-term business development plan for Personal loan. Coordinate with the marketing team and execute the plan.
- Optimize the revenue funnel and create a sustainable business with positive unit economics
- Analyze customer insight, by blending data with a deep understanding of user needs, habits and customer feedback.
- Responsible for prioritizing growth initiatives and growth-oriented product iterations along with product
- Responsible for delivery on Business KPIs – Customer count, Gross Payment value, Revenue and P&L;
- Work with Data Science/Analytics to implement metrics to refine customer journeys align with product and ensure reporting of these metrics to the management
- Establish a systematic process for partner outreach and relationship management.
- Optimize yield across partners through ROI analysis and campaign design.
- Monitoring/tracking, nurturing and assisting in resolution of service-related queries within TAT by Customer support team
- Review and ensuring adherence of the business to the legal mandates and regulations




- Benchmarking our product and marketing practices with competitors through interactions with market participants
- Regular feedback collection through primary research – Surveys and Customer interviews

KEY INTERACTIONS

Internal Stakeholders

- CEO/CXOs
- Product Team
- Business Development/Sales
- Central Operations
- Central Marketing Team

External Stakeholders

- External Agencies
- Content distribution platforms

EDUCATION / EXPERIENCE

- 4+ overall experience incl Business development and P&L; delivery in lending products with fintech, leading banks or NBFCs or a multi-product platform business
- Experience in Fintech, NBFC, Banks, Technical service providers
- Some Experience in product, SAAS, some experience in Business development including P&L; Stakeholder management
- Ability to closely work with product and marketing teams and having a knack to easily understand design, technical and market aspects.
- Sales and marketing know-how.
- Problem solving and Research acumen
- Exceptional communication skills
- Proven ability towards constructive networking
- Team player and multi-tasker with exceptional organizational skills

📌 Revenue Manager – Personal Loans (Bengaluru)
🏢 Muthoot FinCorp ONE
📍 Bengaluru